Return Policy

At Rouge Rani, we want you to love your purchase! If you’re not completely satisfied, we’re here to help.

1. Eligibility for Returns

We accept returns within 14 days of receiving your order. To be eligible for a return, your item must be:

  • Unworn, unwashed, and in its original condition

  • With all tags and packaging intact

  • Free from any stains, perfumes, or alterations

2. Non-Returnable Items

The following items cannot be returned:

  • Sale or discounted items

  • Accessories (for hygiene reasons)

  • Gift cards

3. How to Initiate a Return

To start a return, please email us at info@rougerani.com with your order number and reason for return. Once approved, we will provide you with return instructions.

4. Return Shipping

  • Customers are responsible for return shipping costs.

  • We recommend using a trackable shipping method to ensure safe delivery.

  • Rouge Rani is not responsible for lost or damaged returns.

5. Refunds

  • Once your return is received and inspected, we will notify you via email.

  • Approved refunds will be processed within 5-7 business days to your original payment method.

  • Shipping costs are non-refundable.

6. Exchanges

We do not offer direct exchanges. If you need a different size or item, please return your original purchase and place a new order.

7. Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us at info@rougerani.com within 48 hours of receiving your order. We’ll gladly assist you in resolving the issue.

For any questions, feel free to reach out to our team at info@rougerani.com

We’re happy to help! 💖